Salesforce, the most popular CRM company and San Francisco’s largest employer, announced on February 23, 2021, that it would allow most of its employees to permanently work remotely on a full- or part-time basis. The company, which has 54,000 employees, reported that most workers would visit the office one to three days a week for meetings and collaborative work. A small population will work from the office four or five days a week, and other Salesforce workers who don’t reside nearby or need an office will be fully remote.
Tech companies have been at the forefront of permanent work-from-home policies. In May, Facebook was one of the first to announce that it would allow many employees to work remotely even after the pandemic. Twitter, Coinbase, Shopify and Microsoft have followed the suit.
In December, Salesforce reported that it would buy the workplace chat app Slack. Over the summer, as Salesforce and other companies toyed with the idea of returning to the office, Marc Benioff, Salesforce’s chief executive, seemed to acknowledge that office work would be permanently changed.
Salesforce CEO reported in an interview that they have the ability to do something very powerful and motivate this new workplace, just like they did in the prior workplace. Technology is actually going to become a critical part of managing their workplace, where before it was not part of the culture.
Salesforce has also planned to redesign offices to create more spaces that foster collaboration, including “café-style seating, open-air conference areas and private nooks, with an emphasis on clean desks and social distancing”.
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