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Salesforce Introduces “Government Cloud Plus”!

03/19/2021

As federal, state and local agencies continue to look for ways to modernize their IT systems for a better employee and constituent experience, they have increasingly looked to move operations to the cloud. This shift has highlighted the importance of using cloud platform solutions that prioritize both innovation and security.

Government Cloud Plus

Salesforce New Addition, Government Cloud Plus has been independently assessed by an outside auditor to meet the IRS 1075 Publication Guidelines (IRS 1075), allowing public sector customers to receive, process, store and transmit Federal Taxpayer Information (FTI) data within Salesforce.

Government Cloud Plus is a dedicated instance of Salesforce’s industry-leading multi-tenant cloud infrastructure specifically isolated for U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development centers. Government Cloud Plus runs on AWS GovCloud (US), enabling enhanced security and compliance controls that allow customers to use Salesforce for the most sensitive, unclassified data.

This milestone of allowing salesforce customers to store and process FTI follows the launch of Government Cloud Plus last June, which achieved a FedRAMP Provisional Authority to Operate (P-ATO) at the High Security Impact Level. This is an important step in Salesforce’s continued mission as a safe and trusted partner helping the public sector build the government of the future.

GCP customers can now handle FTI data within Salesforce

IRS 1075 provides guidelines to public sector agencies and private companies handling FTI. By meeting these guidelines, organizations can ensure adequate policies, controls and safeguards protecting confidential personal information including name, address, social security number and federal tax returns.

With Government Cloud Plus’ ability to store and process FTI, Salesforce customers can submit a pre-populated template form from within Government Cloud Plus to the IRS Office of Safeguards. This automatically works to notify the IRS of a customer’s intent to begin handling FTI within Salesforce. Once approved, customers can access crucial FTI and limit reliance on inefficient paper-based systems or external databases, which can drive up operating costs, lead to synchronization errors, and serve as a security risk.

With Government Cloud Plus now able to support customers who wish to store and process FTI, Salesforce is looking forward to continuing their work helping federal, state and local governments with their modernization efforts.

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