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Salesforce Launches Vaccine Cloud For Healthcare Organizations!

02/05/2020

Salesforce.com announced a new tool, Vaccine Cloud, to help government agencies, health-care organizations, businesses, nonprofits and educational institutions quickly and efficiently deploy their COVID-19 vaccine programs. The biggest challenge the world faces right now is structuring the distribution of billions of vaccine doses. Technology can play a critical role in ensuring it's done efficiently, effectively, and equitably. Salesforce feels proud to be supporting organizations through their recovery and helping to protect people from the effects of COVID-19..

The “Vaccine Cloud”

Vaccine Cloud is the evolution of Salesforce's efforts to help customers respond to the COVID-19 pandemic. In May 2020, the company announced Work.com, a website and toolset designed to help companies safely re-open their facilities and manage employee wellness. In September, the company launched Work.com for Vaccines, which was designed to help public sector customers distribute, track, and measure their vaccination programs.

Vaccine Cloud will replace Work.com for Vaccines and expand the company's vaccine administration solutions to both governments and businesses (such as pharmaceutical companies). Vaccine Cloud is a configuration of core Salesforce apps (Health Cloud, Service Cloud, Experience Cloud, and Digital Engagement), Platform (Lightning Platform), Tableau, and Mulesoft that will expand the availability of vaccine administration solutions.

Vaccine Cloud capabilities

Using Vaccine Cloud, customers can manage vaccine inventory, schedule patient appointments, conduct public health outreach, monitor outcomes, and more.

1) Government and public health agencies: Vaccine Cloud lets agencies pull in data from their existing Salesforce solutions or third-party systems to help them monitor the effectiveness of their vaccination programs and make data-driven decisions.

2) Healthcare providers: Using Vaccine Cloud, providers can manage vaccine inventory, facilitate and track staff training and education, and handle payments and reimbursements. Providers can also use the platform to handle patient communication, such as notifying a person to schedule their first shot or reminding them to come in for a second dose.

In addition to the functionality for government agencies and healthcare providers, Vaccine Cloud gives individuals the ability to share their vaccination or health status, which could be used by businesses to make decisions about re-opening offices, retail locations, entertainment venues, or other facilities.

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