IdeaHelix Rapidly Solves Salesforce Custom Configuration Issues for Customers with Groundbreaking Best Practice Assurance Platform
New intelligent rules-driven engine is designed to assess Salesforce environments, guide users in repairing issues and keep implementations healthy using codified best practices.
SAN FRANCISCO - February 21, 2024 - IdeaHelix, the leading Salesforce delivery partner that specializes in deep expertise of Salesforce Industries and Revenue Cloud applications, today announced the launch of its Best Practice Assurance (BPA) platform. The intelligent rules-driven engine analyzes and tests custom design-time and runtime Salesforce configurations and checks it against application constraints in Salesforce’s official documentation, identifying and guiding Salesforce developers on how to repair errors.
“There are endless ways enterprises configure Salesforce Industry Applications to meet their business needs. It becomes a problem when an error is accidentally introduced which has a knock on effect in other products, or a best practice isn’t followed that causes unexpected performance degradation in production.” said Shawn Heshall, Chief Product Officer at IdeaHelix. “Our BPA platform takes the best practice knowledge from our years of global Salesforce delivery experience and packages it into a single platform that rapidly detects potential issues and tracks progress to resolution. Repeated use of the tool throughout the configuration development lifecycle ensures the guardrails are followed and as a result we see significantly less issues arise in production.”
Designed to help enterprises be smart when configuring Salesforce Industries applications, the BPA platform proactively assists users during the configuration lifecycle rather than waiting for runtime testing or production incidents to discover issues.. The platform guides developers to the errors, saving time and resources during testing.
Introducing the Best Practice Assurance Platform from IdeaHelix
Rapidly solve Salesforce custom configuration issues with our intelligent rules-driven engine
Why Enterprises Can’t Afford Custom Configuration Errors
According to CISQ, the cost of poor software quality in the US was $2.41 trillion, with finding and fixing defects costing $607 billion in 2022. This includes productivity downtime, worker disruption and security risks.
Errors can occur at any stage of the software development lifecycle and if it’s not immediately addressed, the cost to correct the error increases dramatically over time.
“Companies often have Salesforce configurations that no one has ever seen before,” explains Vignesh Shivraj, CEO at IdeaHelix. “Our BPA platform is a rules-driven engine that analyzes application configurations at design and run time to identify areas of concern. This is helping our customers save money on downtime, maximize the efficiency of their development resources and proactively avoid issues in the future. For any company with custom Salesforce integrations, this is a game changer.”
In addition to providing ongoing validation rule updates which are continuously added to the platform, a detailed dashboard tracks progress to system health over time. Companies are able to access realtime snapshots of environment health over time to track the progress of issue resolution.
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About IdeaHelix
IdeaHelix is the leading Salesforce delivery partner with deep expertise in Salesforce Industries and Revenue Cloud applications. Trusted by customers as a Salesforce Crest partner, IdeaHelix is the expert in delivering large scale digital transformations globally and holds over 200 Salesforce and Salesforce Industries certifications. To compliment our delivery expertise, we developed robust digital assets alongside Salesforce that assist enterprises in maximizing their investments by achieving faster time to value and reducing project risk. Headquartered in San Francisco, USA, IdeaHelix has offices in Canada, UK, Portugal and Argentina.
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