Salesforce Enables “Multi-Factor Authentication” To Access Its Services!


Salesforce will require all customers to enable multi-factor authentication to log into its services starting February 1, 2022. And, sets a deadline in 'security notification' sent to users.

Recently, Salesforce sent a note to its customers explaining them about the new change in security policy. Salesforce sent its customers, “As your partner in protecting your customer data, we’re announcing that, beginning February 1, 2022, Salesforce will begin requiring customers to enable MFA [multi-factor authentication] in order to access Salesforce products.”

What MFA does?

By tying user access to multiple types of factors, MFA makes it much harder for common threats like phishing attacks and account takeovers to succeed. Salesforce encourages Salesforce administrators to start planning for the change. Customers must enable MFA for users who log in to Salesforce products (including partner solutions) through the user interface.

Also, customers can complete the MFA requirement by using a single sign-on (SSO) for their Salesforce products. But Salesforce strongly recommends enabling MFA for customers’ SSO solution’s identity provider. Salesforce has published a note on the change in policy.

Salesforce provided a list of products that already support MFA. These included:

1) Products built on the Salesforce Platform, including: Sales Cloud, Service Cloud, Analytics Cloud, B2B Commerce Cloud, Experience Cloud, Industries products (Consumer Goods Cloud, Financial Services Cloud, Government Cloud, Health Cloud, Manufacturing Cloud, Philanthropy Cloud), Marketing Cloud–Audience Studio, Marketing Cloud–Pardot, Platform, Salesforce Essentials, Salesforce Field Service, and partner solutions

2) B2C Commerce Cloud

3) Marketing Cloud–Datorama

4) Marketing Cloud–Email Studio, Mobile Studio, and Journey Builder

5) MuleSoft Anypoint Platform

6) Quip

Salesforce reported that, “it is hard at work developing MFA for all their other Salesforce products, and is committed to delivering this functionality well before the MFA requirement takes effect so customers have time to implement successfully.”

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