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Future-proof your Salesforce investment with experts.

An industry-focused Salesforce consulting partner and tools developer, specializing in Revenue Cloud, Salesforce Industries and emerging Agentforce and AI capabilities to help customers eliminate inefficiencies, refactor workflows, streamline migrations and future-proof investments.

Summit Partner
Experience
10+ years
Focus
Concept-to-Cash
WHAT WE DO

Expertise that drives growth.

At ideaHelix, we specialise in Revenue Cloud and Salesforce Industries, delivering tailored solutions that accelerate revenue operations and industry-specific transformation.

Who we are

We’re an industry-focused Salesforce partner, specialising in Revenue Cloud, Salesforce Industries and Agentforce.

With deep expertise in Salesforce platforms, we help businesses streamline operations, accelerate revenue, and unlock the full potential of their industry solutions. From tailored Revenue Cloud implementations to cutting-edge AI integrations, we deliver scalable, future-ready tools that drive results.

Customer Success Stories.
Customer Success Stories.
Customer Success Stories.

Every customer success story is a testament to innovation, partnership, and results. See how ideaHelix helps solve complex challenges, accelerate growth, and drive digital transformation across multiple industries.

From rescuing failed deployments to optimizing Salesforce and boosting performance. Our case studies showcase how we combine our tools and seasoned experts to deliver better outcomes for our customers.

30+ Clients worldwide
How REV Transformed Concept-to-Cash with Communications Cloud
REV replaced legacy systems and manual workflows with a best-practice deployment, cutting customization and boosting sales efficiency .
How SunRun Scaled Salesforce Sales and Service Cloud for Hypergrowth
Sunrun partnered with ideaHelix to scale their Salesforce platform and align with best practice with an embedded expert team driving transformation.
How DDN Transformed Quote-to-Cash with Salesforce Revenue Cloud
DDN modernized sales with Salesforce CPQ+, improving the quoting experience for sellers, automating key workflows and scaling processes for future growth.
How CCI Transformed B2B Sales, Service & Marketing with Salesforce
CCI started fresh with a greenfield implementation of Salesforce Communications Cloud and Marketing Cloud to transform business operations.

Client testimonials

ideaHelix brought deep industry expertise with a true partnership mindset, treating our implementation like their own. Their close alignment with Salesforce, focus on out-of-the-box solutions, and willingness to listen set them apart; reducing risk, building trust, and ensuring success for REV.
Aubry Henkel VP of IS, IT & PMO
ideaHelix has been a strategic partner throughout our CPQ and Revenue Cloud journey—their deep expertise is helping us streamline quoting and scale with confidence.
Aditya Fotedar CIO
ideaHelix has been a true partner in our Salesforce journey—deeply invested in our success, embedded in our teams, and committed to delivering real business impact. They didn’t just help us scale—they helped us lead.
Suriya Gurumurthy Sr. Director, CRM
Maximizing Value from Salesforce.
Maximizing Value from Salesforce.
Maximizing Value from Salesforce.

At ideaHelix, our model is simple: Optimize. Evolve. Future-proof. We go beyond implementation, refining Salesforce solutions for reliability, performance, and aligning them to your evolving business goals.

We help customers scale confidently, unlock growth, and build future-ready solutions. From boosting productivity to maximizing ROI, every Salesforce investment becomes strategic, measurable, and results-driven.

01 Optimize

Identify and eliminate inefficiencies to improve performance.
Unlocking value from Salesforce deployments

Proprietary tools and domain experts are combined to develop an engagement plan to optimize performance and scalability

  • Analysis of Industry-specific product catalogs, pricing rules, orchestration plans and integration procedures
  • Assess and resolve configuration issues
  • Develop evidenced-based engagement plan

02 Evolve

Simplify and refactor workflows.
Using Evidence to Guide Transformation

With our best practices foundation as a guide, we partner with your teams – as a prime or a specialized solution resource – to substantially reduce customization and overly-complex integrations.

  • Replace customization with out-of-the-box features
  • Refine and improve business workflows  
  • Implement automations, including AI-powered
  • Fully Align Salesforce org with best practices

03 Future-proof

Streamline and automate migrations.
Implementing Automation, Powering Migration

Enabled by our proprietary automation tools, we simplify the process of migrating away from managed package architectures to the Salesforce core platform. The result? Making it easier for customers to unlock the full value of their Salesforce investments.

  • Reduce maintenance and support costs
  • Optimize auto upgrades for latest Salesforce innovations
  • Implement Agentforce and Data Cloud use cases
  • Improve business agility and time-to-market
Unlocking value from Salesforce deployments

Proprietary tools and domain experts are combined to develop an engagement plan to optimize performance and scalability

  • Analysis of Industry-specific product catalogs, pricing rules, orchestration plans and integration procedures
  • Assess and resolve configuration issues
  • Develop evidenced-based engagement plan
Using Evidence to Guide Transformation

With our best practices foundation as a guide, we partner with your teams – as a prime or a specialized solution resource – to substantially reduce customization and overly-complex integrations.

  • Replace customization with out-of-the-box features
  • Refine and improve business workflows  
  • Implement automations, including AI-powered
  • Fully Align Salesforce org with best practices
Implementing Automation, Powering Migration

Enabled by our proprietary automation tools, we simplify the process of migrating away from managed package architectures to the Salesforce core platform. The result? Making it easier for customers to unlock the full value of their Salesforce investments.

  • Reduce maintenance and support costs
  • Optimize auto upgrades for latest Salesforce innovations
  • Implement Agentforce and Data Cloud use cases
  • Improve business agility and time-to-market

Our journey so far: Impact in numbers.

Over the past decade, ideaHelix has transformed from a bold vision into a global technology leader. Our numbers tell the story of dedication, innovation, and lasting client success:
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Years of industry
expertise
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Customers
worldwide
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Employees
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Salesforce
Certifications
Meet our Leadership Team.
Meet our Leadership Team.
Meet our Leadership Team.

Our global team of Salesforce experts, strategists, and innovators is dedicated to delivering impactful solutions.

They bring diverse experience and a shared passion for driving success across our customers worldwide.

Vignesh Shivraj Founder and Chief Executive Officer

Vignesh Shivraj is the Founder and CEO of ideaHelix, with 20+ years of experience driving digital transformation across Comms, Media, Technology and other industries.  A recognized expert in Salesforce Industries and Revenue Cloud, he’s known for solving complex challenges and building high-performing teams that deliver real results.

Before founding ideaHelix, Vignesh held leadership roles at Philips, Quinnox, and Intelliswift; leading strategic programs, scaling delivery teams, and driving business growth across global markets.

At ideaHelix, he’s built a culture focused on innovation, collaboration, and impact. Vignesh empowers teams to create innovative tools and apply bold thinking to turn client challenges into measurable outcomes and sustainable customer success.

Vlocity Alumni
Rinoy Varkey Chief Success Officer

Rinoy is a digital transformation leader with 20+ years of experience in business consulting, solution architecture, and program delivery across multiple industries. As Chief Success Officer at ideaHelix, he serves as a trusted advisor to our customers globally; bringing deep expertise in Salesforce Industries, Revenue Cloud and large-scale transformation programs.

He has delivered 16+ end-to-end digital transformation programs and helped shape agile, distributed delivery models.  Rinoy also leads the IdeaHelix tooling strategy; focused on reducing implementation risk, accelerating delivery through automation and lowering total cost of ownership.

A certified Salesforce Industries Architect, AI advocate and serial entrepreneur, Rinoy blends strategic vision with technical depth, and hands-on leadership; helping customers simplify complexity and deliver real results.

Salesforce & Vlocity Alumni
Dan Ford Board Advisor

Dan is a seasoned business executive and product innovator with decades of experience in the communications and enterprise software industries, including leadership roles at AT&T, Siebel Systems, Oracle, and Salesforce. He has dedicated his career to helping service providers drive measurable business outcomes and improve customer experiences through digital transformation.

Now a Board Advisor to ideaHelix, Dan takes pride in the success of his customers and teams. Many of his clients have won industry awards for transformation programs, and products launched under his leadership have been named category leaders by Gartner and other top analysts.

“A key success factor in digital transformation is having experienced, vendor-certified teams with hands-on keyboards. I was inspired by ideaHelix’s focus on Revenue Cloud and Industry Cloud, their purpose-built accelerators, and elite delivery teams. I couldn’t wait to join the team.”

Subbu Parameswaran Founder and Chief Operating Officer

Subbu is a technology and business leader with 20+ years of experience driving strategic growth, quality engineering, and operational excellence across Comms, eCommerce, FinTech and Retail. As Founder and Chief Operating Officer, he brings a unique blend of technical depth and business acumen to every engagement.

Previously, Subbu held senior roles across enterprise and startup environments, leading large-scale initiatives that improved performance, scaled teams, and delivered measurable impact. He’s widely known for solving complex problems, driving innovation, and building strong relationships with both customers and employees.

Beyond ideaHelix, Subbu serves as an advisor to multiple startups and accelerators, and has mentored hundreds of students and professionals. He’s also deeply committed to social impact, championing education and sustainable livelihood programs for underprivileged and marginalized communities in India.

Michal Komarzynski Chief Delivery Officer

Michal is a hands-on delivery leader with 20+ years of experience driving Salesforce and telco transformations across 15+ countries. Before joining ideaHelix, he led Salesforce CPQ & Salesforce Industries globally at IBM Consulting—earning the IBM Golden Circle award—with earlier roles at Deloitte and Accenture.

At ideaHelix, Michal leads Global Delivery, overseeing the full lifecycle—from solution strategy and architecture to deployment, optimisation, and managed services—for large-scale programmes on Revenue Cloud, Salesforce CPQ, Salesforce Billing and Salesforce Industries. He combines strong governance with commercial acumen to ensure every project delivers measurable value.

Known for bridging business and tech, Michal builds high-performing teams, drives continuous improvement, and turns big ideas into repeatable delivery models. He thrives in fast-paced environments and enjoys mentoring the next generation of leaders.

Salesforce & Vlocity Alumni
Augusto Vilarelle Executive Vice President of LATAM

Augusto is a seasoned go-to-market and delivery executive with 25+ years of experience leading large-scale transformation programs across LATAM in Comms, Media and other industries. As LATAM regional lead at ideaHelix, he brings deep expertise in scaling teams, driving P&L, and executing high-impact programs.

Previously, Augusto held senior executive roles at Salesforce, Vlocity, Netcracker, and HP: where he built regional delivery teams, exceeded growth targets, and led strategic initiatives across the LATAM.

Known for pragmatic leadership and operational clarity, Augusto builds strong delivery engines, simplifies complex challenges, and empowers teams through trust and coaching. He thrives in high-stakes, fast-moving environments: bringing energy, structure, and a collaborative, hands-on mindset to every engagement.

Tremble Francher Senior Vice President of Business Transformation

Tremble is a Telecom and IT transformation leader with 20+ years of experience delivering large-scale Quote-to-Cash programs and Salesforce Communications Cloud deployments. As SVP of Business Transformation at ideaHelix, she brings deep hands-on expertise across CPQ, Order Management, Billing, and customer experience modernization.

Previously, Tremble held senior roles at Palladin Technologies, Eagle Creek, and Frontier Communications—where she led the digital overhaul of Commercial Sales systems. At Frontier, she helped migrate from legacy platforms to Salesforce Industries, cutting sales cycles, improving Ethernet delivery, and launching self-service and partner portals.

Known for aligning teams around strategic outcomes, Tremble bridges business and tech to deliver real impact. She thrives in complex environments—bringing clarity, momentum, and a customer-first mindset to every initiative.

Salesforce & Vlocity Alumni
Higinio Lobato Vice President of Sales Engineering

Higinio is a seasoned digital transformation leader with over 25 years of experience delivering large-scale telecom programs across 20+ countries. As VP of Sales Engineering at ideaHelix, he brings deep, hand-on expertise across the end to end delivery lifecycle—from strategy and design to deployment and operations.

With a global mindset and a track record of driving complex transformations, Higinio has led initiatives across CRM, Revenue Management, Order Management, Fulfillment, and Provisioning. 

Fluent in English and Spanish, with working knowledge of German and Portuguese, he excels at uniting cross-functional teams and aligning stakeholders across regions. He thrives in fast-paced environments, balances structure with adaptability, and when he’s not solving tough transformation challenges, you’ll likely find him playing guitar.

Salesforce Alumni
Oisín O’Connor Vice President of Marketing and Go-to-Market

Oisín is a proven GTM leader with over 30 years of experience driving strategy, execution and revenue growth across sales and marketing functions.  Currently VP of Marketing and GTM at ideaHelix, Oisin has held senior product and marketing leadership roles at Salesforce, Prodapt, MATRIXX Software and Openet (acquired by Amdocs).

He’s known for simplifying the complex, crafting stories that resonate with buyers, and turning content into pipeline.  He has launched successful products, built high-impact demand generation programs, scaled marketing teams, and developed differentiated joint solutions with partners.

Action-oriented and committed, Oisín brings energy, structure, and a sharp eye for business value to every project. He’s big on teamwork, thrives in fast-paced environments, and loves turning great ideas into tangible outcomes —while having some fun along the way.

Irina Ruzaeva Regional Vice President of Business Development

Irina is a business development leader with 15+ years of experience driving revenue growth and strategic partnerships across the telecom and technology sectors. As Regional VP of Business Development at ideaHelix, she works closely with Salesforce teams to accelerate growth across Salesforce Industries, Revenue Cloud, and Agentforce.

Before joining ideaHelix, Irina held senior sales roles at Oracle and Orange Business Services—where she led enterprise sales for global telco clients and closed multimillion-dollar ERP deals. She also ran her own consultancy, helping clients navigate sales, marketing, and partner ecosystems across international markets.

Known for her ability to turn complex opportunities into lasting success, Irina brings clarity, energy, and focus to every engagement. She thrives on building strong relationships, solving tough challenges, and sharing bold ideas—preferably over great food with global teams.

Our Partners.
Our Partners.
Our Partners.

Contact us to schedule a discovery session or demo.

If you want help with an existing Salesforce Industries deployment or to scale your business with Revenue Cloud ideaHelix can deliver faster and better Salesforce outcomes.

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