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Industries we serve with our future-proof solutions.

When it comes to industry transformation, there’s no such thing as “one-size-fits- all.” At ideaHelix, we combine deep industry knowledge with Salesforce Industries product expertise to cut complexity, speed up delivery, and get real results—fast.

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01 Communications

Specialists in serving the communications industry.
  • Complex pricing models and product bundles
  • Alignment with TM Forum processes and APIs
  • B2B, B2C and partner experiences for sales and service
  • Handover to Service Order Management and fulfillment

 

02 Media & Entertainment

Media & Entertainment
  • Ad sales, billing, rights and royalty management automation
  • Subscriber management and content lifecycle orchestration
  • Monetization flexibility to cater for emerging business models
  • Consistent data and service across channels

03 Energy & Utilities

Energy & Utilities
  • Unified digital sales, service, and field service operations
  • Automated quote-to-cash and contract management processes
  • Customer onboarding and Self-service capabilities 
  • Bundling with communications and other new services

04 High-Tech

High-Tech
  • Reduce SKU sprawl, unify quote-to-cash and accelerate sales
  • Streamlined product catalog and pricing with scalable CPQ
  • Partner self-service tools for fast quoting, ordering, and fulfillment
  • Integrated ERP for real-time accuracy across quote-to-cash workflows

05 Manufacturing

Manufacturing
  • Complex B2B quoting for configurable products and multi-tier pricing
  • Integration with ERP for BOM generation and order orchestration
  • Field service, warranty, and asset lifecycle management
  • Dealer and distributor enablement across sales and service channels

06 Insurance

Insurance
  • Complex policy, billing, and claims across P&C, Life, and Group
  • Seamless experiences for agents, brokers, and customers
  • Support for usage-based, embedded, and bundled products
  • Integrated with policy systems and compliance processes
Specialists in serving the communications industry.
  • Complex pricing models and product bundles
  • Alignment with TM Forum processes and APIs
  • B2B, B2C and partner experiences for sales and service
  • Handover to Service Order Management and fulfillment

 

Media & Entertainment
  • Ad sales, billing, rights and royalty management automation
  • Subscriber management and content lifecycle orchestration
  • Monetization flexibility to cater for emerging business models
  • Consistent data and service across channels
Energy & Utilities
  • Unified digital sales, service, and field service operations
  • Automated quote-to-cash and contract management processes
  • Customer onboarding and Self-service capabilities 
  • Bundling with communications and other new services
High-Tech
  • Reduce SKU sprawl, unify quote-to-cash and accelerate sales
  • Streamlined product catalog and pricing with scalable CPQ
  • Partner self-service tools for fast quoting, ordering, and fulfillment
  • Integrated ERP for real-time accuracy across quote-to-cash workflows
Manufacturing
  • Complex B2B quoting for configurable products and multi-tier pricing
  • Integration with ERP for BOM generation and order orchestration
  • Field service, warranty, and asset lifecycle management
  • Dealer and distributor enablement across sales and service channels
Insurance
  • Complex policy, billing, and claims across P&C, Life, and Group
  • Seamless experiences for agents, brokers, and customers
  • Support for usage-based, embedded, and bundled products
  • Integrated with policy systems and compliance processes
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Let’s Build for Your Industry

We create tailored solutions to support growth, innovation, and success across your unique industry needs.

Whether you’re modernizing legacy systems or launching something new, ideaHelix brings the industry focus and Salesforce skillset to help you deliver smarter, faster outcomes.

How We help Organizations.

We cut complexity by automating tasks, reducing technical debt, and aligning with Salesforce best practices. From catalog redesign to streamlined order flows, we help you improve performance, reliability and scalability.

We modernize your business processes by reducing customization, increasing automation, and leveraging out-of-the-box Salesforce features to drive agility and cut maintenance overhead.

Whether you’re moving from Salesforce CPQ or Salesforce Industries Managed Packages to Salesforce Core, we de-risk and accelerate your migration with automation tools, best practices, and expert guidance.

We help you unlock more value from Salesforce—optimizing what works, evolving what doesn’t, and future-proofing your platform for what’s next.

Client testimonials

We chose ideaHelix for their deep industry and product 
expertise, their innovative tools and their alignment with our hyper-focus on unmatched customer experience
Aubry Henkel VP of IS, IT & PMO
ideaHelix has been a true partner in our Salesforce journey—deeply invested in our success, embedded in our teams, and committed to delivering real business impact. They didn’t just help us scale—they helped us lead.
Suriya Gurumurthy Sr. Director, CRM

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Contact us to schedule a discovery session or demo.

If you want help with an existing Salesforce Industries deployment or to scale your business with Revenue Cloud ideaHelix can deliver faster and better Salesforce outcomes.

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