Related case study
Managed service provider for Salesforce
Operational
resilience
with ideaHelix AI-native MSP
Optimize and modernize your Salesforce, cut the cost of support and capitalize eligible work. One team runs it all: incidents, releases, enhancements and user support.
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Questions? contact@ideahelix.com
OPEX savings
Up to 60%
lower run cost1
Capitalization
40–60%
of eligible work capitalized2
Agentic ROI
$3.50
return per $13, payback in 7–8 months4
Four tiers. A fit for every team.
From a lean admin team to a global enterprise
Essentials
Core support
Growth
Plus service lead and roadmap
Premium
Plus product ownership and engineering
Enterprise
Dedicated cross-functional team
AI and Agentforce in every tier
Revenue Cloud · Salesforce Industries
Plus Sales, Service, Marketing, Commerce, Experience, MuleSoft
Add-on services
Pick what you need
Business transformation
Lead-to-cash implementation
Additional hours
Product rationalization
Agentic processes
Business architecture
Industries
Communications · Media · High-Tech · Insurance · Manufacturing · Energy & Utilities
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