Last updated: [November 2023]
This Privacy Policy describes how Ideahelix.com ("we," "us," or "our") collects, uses, and shares information about you when you visit our website and use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
Information We Collect
Information You Provide:
When you visit Ideahelix.com, we may collect information that you provide voluntarily, such as your name, email address, and any other information you submit via our contact forms or registration processes.
Automatically Collected Information:
We may also automatically collect certain information when you use our website, including your IP address, browser type, operating system, and usage information. We may use cookies and similar tracking technologies to collect this information. You can learn more about our use of cookies in Section 4 below.
How We Use Your Information
We may use the information we collect for the following purposes:
To provide, maintain, and improve our website and services.
To send you newsletters, updates, and marketing communications, where you have opted in to receive them.
To comply with legal obligations and protect our rights.
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To provide, maintain, and improve our website and services
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To respond to your inquiries and communicate with you.
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To send you newsletters, updates, and marketing communications, where you have opted in to receive them.
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To comply with legal obligations and protect our rights.
Sharing Your Information
We may share your information with third parties in the following circumstances:
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With your consent.
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With service providers who assist us in operating our website and providing services to you.
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To protect our rights, privacy, safety, or property, or that of our users or the public.
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In connection with a merger, sale, or acquisition of all or a portion of our business.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your usage of our website. You can manage your cookie preferences through your browser settings.
Your Choices
You can exercise certain rights regarding your information, including the right to access, correct, or delete your personal data. If you have any questions or requests regarding your information, please contact us at [contact@ideahelix.com].
Security
We take reasonable measures to protect your personal information, but no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and the updated version will be posted on this page. Please check this page periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [conatct@ideahelix.com]
Privacy Policy Addendum for SMS Notifications
Effective Date: [March 2025]
Last Updated: [March 2025]
This Privacy Policy Addendum for SMS Notifications ("Addendum") supplements the Privacy Policy of ideaHelix ("Company," "we," "our," or "us") and applies specifically to SMS notifications provided to users through our communication channels.
By opting in to receive SMS notifications from ideaHelix, you consent to the terms outlined in this Addendum. This Addendum should be read in conjunction with our main Privacy Policy.
Information Collected
When you opt-in to receive SMS notifications, we may collect the following information:
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Your mobile phone number
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Your name (if voluntarily provided)
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SMS interaction data (e.g., delivery status, responses, timestamps)
Purpose of SMS Notifications
We use SMS notifications for the following purposes:
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Service updates and transaction-related notifications
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Appointment reminders and confirmations
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Security alerts and account verification
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Promotional offers, discounts, and marketing communications (only if explicitly opted-in)
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Customer service and support communications
Data Sharing & Third-Party Involvement
We do not sell, trade, or rent your mobile number to third parties. However, we may share your mobile number with trusted third-party service providers, for the sole purpose of delivering SMS messages.
Opt-In & Opt-Out Policy
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Opt-In : Users must explicitly consent to receive SMS notifications by signing up through our website, forms, or other digital platforms.
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Opt-Out : You can opt-out at any time by replying STOP to any SMS message received from us. After opting out, you may receive a final confirmation message to verify your request.
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Help & Support : For assistance, reply HELP to any SMS or contact us at [contact@ideahelix.com].
Data Retention
We retain SMS communication data only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve disputes.
Security Measures
We implement industry-standard security measures to protect SMS data, including encryption, secure data storage, and access controls. However, no transmission method is 100% secure, and we encourage users to report any security concerns to us immediately.
Changes to This Addendum
We may update this Addendum from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Addendum periodically.
Contact Us
For questions or concerns regarding this Addendum, please contact us at:
ideaHelix, Inc.
[Fremont, CA]
[contact@ideahelix.com]
By continuing to use our SMS notification services, you acknowledge and agree to the terms outlined in this Addendum.